Order tracking

Track Your Order

The most accurate tracking lives on Shopify's secure order status page. Use the link in your order emails, or sign into your AwesomeBound account to review your orders.

01

Use your order-status link

Your order confirmation, shipping confirmation, and shipping update emails can link to the Shopify order status page. That page shows the current order details and shipment tracking once a carrier tracking number is available.

02

Sign into your account

Customer accounts let you view your AwesomeBound order history and open the status page for an order. Use the same email address you entered at checkout, then follow Shopify's secure sign-in steps.

Log in to customer account
03

Check after shipment

Tracking may not move immediately after the shipping email is sent. Carriers can need time to scan a package after it leaves the fulfillment center.

Need a hand?

Send us the order details

If your tracking link is missing, delayed, or showing a delivery issue, contact us with the order number and the email used at checkout. Please do not include payment card details.